A crucial component of a quality service is VERIPOS ongoing client support. That support has to be expert, rapid and available around the clock, wherever you are in the world.
Based in Aberdeen, Houston, Rio das Ostras (Brazil) and Singapore, VERIPOS Regional Operations Teams provide an extra layer of support. They can troubleshoot problems and, if necessary, arrange a visit to a vessel.
In addition to the live support offered by the Helpdesk we also offer clients the option of utilising the VERIPOS Online Support System. This portal facilitates efficient tracking and logging of client faults/queries permitting users to track the status of their queries in real-time, as well as containing a Knowledge Base and Download section which contains user guides, manuals etc. for various VERIPOS systems and a FAQ section.
The VERIPOS technical helpdesk provides expert advice to clients by phone or e-mail – 24 hours a day, all year round. If you require technical support the helpdesk can be contacted via the following: